The new integration will allow customers of Shiji using Infrasys Cloud POS to receive OpenTable reservations and deliver improved dining experiences.
ATLANTA, Georgia, USA, January 16, 2024 – Shiji, the global hospitality technology innovator, and OpenTable, the world’s leading provider of online restaurant reservations and diner feedback, have teamed up to bring richer insights to the customers of Shiji using Infrasys Cloud Point Of Sale (“POS”). This partnership brings together two of the industry’s top technology solutions, allowing Shiji restaurants to better understand and serve their customers. With this integration, restaurants can deliver exceptional dining experiences, build out diner profiles and encourage feedback from guests.
The integration will provide valuable insights into diner habits, allowing restaurants to better understand, market, and provide hospitality to their guests. This partnership will also give Infrasys Cloud POS customers unique access to OpenTable’s app users and distribution channels, supporting their efforts to drive more diners into their restaurants.
“We are excited to partner with OpenTable and bring their leading technology to our customers,” said Ryan King, Senior Vice President of Shiji Group in the Americas. “This integration will help restaurants deliver the best dining experiences to their customers and stay ahead of the curve when it comes to innovation and efficiency.”
“OpenTable is dedicated to providing the best all-in-one technology platform to the hospitality industry. We’re thrilled to partner with Shiji to build out our ecosystem and support more restaurants in delivering outstanding experiences to their guests,” said Robin Chiang, SVP of International Growth, OpenTable.
About Shiji
Shiji is a multi-national technology company that provides software solutions and services for enterprise companies in the hospitality, food service, retail, and entertainment industries, ranging from hospitality technology platforms, hotel property management solutions, food and beverage and retail systems, payment gateways, data management, online distribution and more. Founded in 1998 as a network solutions provider for hotels, Shiji today comprises over 5,000 employees in 80+ subsidiaries and brands in over 31 countries, serving more than 91,000 hotels, 200,000 restaurants, and 600,000 retail outlets. For more information visit shijigroup.com
About OpenTable
OpenTable, a global leader in restaurant tech and part of Booking Holdings, Inc. (NASDAQ:BKNG), helps 55,000 restaurants, bars, wineries and other venues worldwide fill 1.6 billion seats a year. OpenTable powers reservations, experiences, payments, guest insights and operations, enabling restaurants to focus on doing what they do best: providing great hospitality.
